One of the Better Business Bureau’s most important functions is providing a bridge between customers and businesses when the customer is unhappy and files a complaint. Excellent customer service can often solve problems long before they reach that point, but now and then every business encounters an unhappy customer, and employees need to be trained […]
In early June, Amy Schneider, director of the Columbia Convention and Visitors Bureau, was at the Ameristar Casino in St. Charles for the annual conference of the Missouri Association of Convention and Visitors Bureaus. She got to chatting with one of the guest speakers, who asked where she was from. “Columbia, I told him,” she
Getting Off the Ground: How Revenue Guarantees Saved COU Read More »
Elizabeth, an Alpha Hart Lewis Elementary School student, was different from many girls in her class. Her self-esteem was low; she was hesitant to participate in group discussion. Her teacher thought she might enjoy Girls on the Run Heart of Missouri chapter, an after-school program, and encouraged her to participate. At the first practices, Elizabeth’s
There’s been a lot of area pride during the 95-year existence of what was once known as the Boone County Hospital. Until the late 1980s, the county owned and operated the facility and hired an administrator to manage it. As administrator from 1964 to ’77, James L. Dack oversaw major expansion, modernization, and financial solvency
JJ Musgrove Musgrove has been promoted to the City of Columbia’s deputy city manager. He had directed the city’s Office of Cultural Affairs since 2013 and follows former deputy city manager Tony St. Romaine, who retired in 2016. He was chosen from 104 candidates in a nationwide search. Dave Roberts Columbia College named Roberts
JJ Musgrove Musgrove has been promoted to the City of Columbia’s deputy city manager. He had directed the city’s Office of Cultural Affairs since 2013 and follows former deputy city manager Tony St. Romaine, who retired in 2016. He was chosen from 104 candidates in a nationwide search. Dave Roberts Columbia College named Roberts
JJ Musgrove Musgrove has been promoted to the City of Columbia’s deputy city manager. He had directed the city’s Office of Cultural Affairs since 2013 and follows former deputy city manager Tony St. Romaine, who retired in 2016. He was chosen from 104 candidates in a nationwide search. Dave Roberts Columbia College named Roberts
True/False Receives $10,000 The Academy of Motion Picture Arts and Sciences has awarded $10,000 to True/False to continue the film series Neither/Nor. The Neither/Nor Series invites critics to build programming focusing on documentaries that blend fiction and nonfiction elements. For each series, a new critic is selected to focus on an area of film and
True/False Receives $10,000 The Academy of Motion Picture Arts and Sciences has awarded $10,000 to True/False to continue the film series Neither/Nor. The Neither/Nor Series invites critics to build programming focusing on documentaries that blend fiction and nonfiction elements. For each series, a new critic is selected to focus on an area of film and
Dear Readers, It’s Top of the Town month, which brings to mind all kinds of different awards. A friend who lives out of state posed this question to me the other day: What makes a company Top of the Town? What do people think of when they vote for your firm? No one really
