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Business Improvement

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Ask Anne: Stop the Revolving Door

I manage a chain store throughout the state of Missouri. It seems like we have a revolving door — I’m either hiring or firing someone weekly. What can...

Marketing-OnlineAdvertising-CBT-Sep2017-1

The Big, Bad Wolf: Online Advertising

After multiple years as your CBT marketing columnist, what better way to retire my column than by tackling the big, bad wolf: online advertising. It’s a booming industry,...

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Ask Anne: One-on-ones and Fun

I am having a hard time keeping my employees engaged. Some seem very happy, work hard, and know what they want, but others just float along, only doing...

Marketing-CBT-August2017

How Much Is Too Much?

If you’re in the beginning stages of a social media plan for your business, you’ve probably asked yourself the question, “How much do I post?” or even, “What...

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Nine Keys to Developing a Leadership Development Culture

By design, every human being has the capacity, potential, and raw material to become a leader. You don’t need title and position to lead. It’s a tragedy that...

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Five Best Strategies to Coach Your Team Members

Coaching has become part method, part technique, and part buzzword when people are describing the process of developing employees. The idea that not only does everyone have the...

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Ask Anne: Quality Time with Your Boss

  Dear Readers, It’s Top of the Town month, which brings to mind all kinds of different awards. A friend who lives out of state posed this question...

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10 Best Practices to Keep Your Team Winning

A winning team is easy to spot — it’s something about the way they get along with each other, the swagger they carry and the way they go...

Marketing-June2017-CBT

Making Your Email Marketing Work

The online marketing company Constant Contact surveyed small business owners and found that 49 percent do not use email marketing data because they don’t know where to begin....

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Small Business HR Simplified

Dear Anne, I own a company that has grown and is now employing 14 team members. I don’t have any HR education or training, but I have taken...