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Business Improvement

COMO_authors

Energize Your Relationships

Just about everything you will do in your business, in your career, and in your life will depend largely on teamwork with people with whom you have a...

Marketing-EmailList-CBT-May2017

Eight Tricks to Build Your Email List

The most important trick to building your email list is to integrate it with your company culture. Become comfortable asking for addresses; make it part of your everyday...

AskAnne-Relocating-AnneWilliams

Ask Anne: Making Your Move

Dear Anne, I’m very excited about a job opportunity in a company that will take me to a larger city with great new responsibilities. I know the company...

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Five Strategies to Re-energize Yourself as a Leader

Because of the technology at our fingertips these days, leaders have more freedom than ever before. What we don’t seem to have is time. The world around us...

AskAnne-AttitudeAdjustment-April2017

Ask Anne: Attitude Adjustment

Dear Anne, I have problem employees and don’t know if I should try to save them (they do good work) or just fire them all and start over....

Marketing-CBT-April2017

Should I Do Email Marketing?

Email generates the highest return on investment for marketers — For every $1 spent, email marketing generates $38 in ROI, according to marketing company Campaign Watch. But some...

COMO_authors

The Cultural Impact of Non-negotiables

Company climate is produced by what the people in the organization perceive as important. People in the company see what gets noticed and what doesn’t get noticed, the...

BBB-TrainCustomerService-March2017

Don’t Assume Excellent Customer Service – Train It

Each of us has a handful of stories about great customer service experiences. But we probably also have at least that many stories about horrible customer service. Offering...

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A Different Kind of Traffic Report

Google Analytics is like a profit and loss report for your website. It allows you to interpret how visitors interact with your website and gauge its success. Here’s...

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Finding the Right Fit

I am new to the area and seeking employment. I’m looking for advice on how to tell if I’m interviewing with an “employer of choice,” or someone who...