Lili Vianello

45 Articles Published | Follow:

Your Best Booth, Now Made Better

With the Chamber of Commerce’s Business Showcase around the corner, be sure you know how to rock a trade show. 

Golf fanatics unite: Are you up for a marathon challenge?

Let me start by saying I am not a golf warrior. In fact, I’ve never…

What’s in a word?

My husband, John, and I were enjoying a home-cooked meal. We eat out quite a…

Getting the Word Out: Miracles come in small packages

Do you believe in miracles? I do. I notice them every day in flowers blooming…

Getting the Word Out: Learning to disconnect

Smart phones have become wildly popular since Apple’s iPhone captured the hearts of people of…

Getting the Word Out: Sprout a new attitude for spring

The weather is warm and rainy, the flowers are blooming, and the birds are singing.…

Customer Service: Getting the Word Out

*Customer Service:*At trade show booths, it’s about making contacts and marketing your business — before, during and after.

Customer Service: Craig who?

Craig Newmark. Name doesn’t ring a bell? It didn’t for me either. I first heard…

Customer Service: New Year's resolutions easier to accomplish when they involve business, not pleasure

It’s a new year now, and that means it is time for New Year’s resolutions.…

Customer Service: Image is everything… So is marketing done right

*Customer Service*In business, image is everything — and so is marketing.

People are talking… Are you part of the conversation?

In previous years, marketers and businesses directed their messages to an audience in the form…

Customer Service: Empathy Challenge: Columbia woman breaks out of her comfort zone

On March 4, I was sitting in the Jefferson City Correctional Center, overwhelmed by my…