Lili Vianello

45 Articles Published | Follow:

Customer Service

The art (or science) of media planning and placement Is it art, or is it…

New shades color our lives: Use them to attract business

One day recently, upon seeing me dressed in a red jacket, a coworker told me…

Is customer service out of style?

The year is 1969. The Vietnam War is being waged in Southeast Asia. The summer…

Volunteer gig in chamber’s campaign offers chance to build business relationships

I’m typing this while on a plane to Cancun. Since you’re probably jealous already, I’ll…

Customer Service

Make business expos a key element of your marketing mix There’s no question that traditional…

Boost loyalty via Web by giving clients

We’ve become so accustomed to the Internet that it can no longer be considered a…

Use fourth quarter to evaluate budget decisions of past year, plan ahead

With the onset of fourth quarter, many businesses find themselves in the midst of reviewing…

Wish you were here: Postcard marketing full of opportunity

A colorful, personalized postcard from a friend is always a welcome surprise in your mailbox.…

Create customers, revenue streams with high-quality catalogs

If you have a mailbox, you’ve probably come across your fair share of catalogs. And…