Voices
Dear Anne, I have problem employees and don’t know if I should try to save them (they do good work) or just fire them all and start over....
In the workplace, our biases — that is, our preconceived opinions about something or someone — affect who we recruit, who we hire, who we promote, who we...
“It was a surprise for my wife,” the man in the coffee shop was saying. “Just bought some new furniture,” he drawled on, “and I can’t wait to...
Each of us has a handful of stories about great customer service experiences. But we probably also have at least that many stories about horrible customer service. Offering...
Transitioning into a new year is always a time of economic stress while considering budgets, taxation, income and expense, profit and loss, and the realities of life in...
Many of us think scams target individuals, but businesses are all too often the victims. One Columbia business I know of learned this lesson the hard way. Today,...
I was just terminated from my job. I know I’m marketable and it won’t be long until I have a position, but, in the meantime, I need insurance....
Almost 110 years ago, Columbia’s first major industrial enterprise — the Hamilton-Brown Shoe Company — got underway in the still-standing brick factory building at 1123 Wilkes Blvd., at...
Most of us know that Yahoo was the victim of a cyberattack this year, and that the data of more than 500 million users was stolen. Not enough...
I read an article you wrote about the true cost of hiring an employee. It was an outlandish amount of money when you consider the cost of advertising,...